Welcome to DRX
This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you visit or make purchases from https://drx.com.bd/ (âWebsiteâ). By using our Website and services, you agree to the practices described in this policy.
DRX
1. Information We Collect
We may collect the following types of information when you interact with our Website:
a. Personal Information
This includes information you voluntarily provide when creating an account, placing an order, contacting support, or subscribing to newsletters:
Name
Email address
Phone number
Billing and delivery address
Payment information (processed securely by our payment partners)
b. Technical and Usage Data
We may automatically collect information about how you access and use the Website, including:
IP address
Browser type and device
Pages visited and how long you spent on them
Access times and referring URLs
c. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience, remember preferences, and analyze usage. You can manage cookie preferences in your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
To process and complete your orders
To communicate with you about your orders, account, and support requests
To provide customer service and improve the Website
To send marketing messages (only with your consent)
To detect and prevent fraud and protect our rights
3. Sharing and Disclosure
We may share your personal information with third parties only in the following situations:
Service Providers: Partners like payment gateways, delivery services, and technical support providers
Legal Requirements: When required by law, court order, or government request
Business Transfers: If the business is sold or integrated with another company
We do not sell your personal information to third parties for marketing or other purposes.
4. Data Security
We take reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or loss. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
6. Your Rights
Depending on your location and applicable law, you may have the following rights:
Request access to your personal information
Ask for corrections to inaccurate data
Request deletion of your data
Opt out of marketing communications
To exercise these rights, please contact us using the contact details below.
7. Childrenâs Privacy
Our services are not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information accidentally, we will take steps to delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Website after changes signifies your acceptance of the updated policy.
9. Contact Us
If you have questions, concerns, or requests regarding your privacy, please contact us:
Email: ___ support@drx.com.bd
Address: ___ N302, Uttara, Dhaka, Bangladesh - 1230