Welcome to DRX. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how DRX collects, uses, stores, and protects your information when you visit our website, place an order, or interact with our services. DRX operates an online clothing store offering premium apparel and fashion products in Bangladesh. ? DRX 1. Information We Collect We may collect the following types of information: Personal Information Full Name Phone Number Email Address Shipping Address Billing Address Payment Information (processed securely through payment gateways) Order Information Products purchased Order history Transaction details Delivery preferences Technical Information IP Address Browser type Device information Operating system Website usage data Cookies and tracking technologies 2. How We Use Your Information We use your information to: Process and deliver your orders Provide customer support Send order confirmations and delivery updates Improve our website and services Prevent fraud and unauthorized activities Respond to inquiries and complaints Send promotional offers, discounts, and marketing communications (with your consent) 3. Cookies and Tracking Technologies DRX may use cookies and similar technologies to: Remember user preferences Improve website performance Analyze website traffic Enhance user experience Provide personalized content and promotions You may disable cookies through your browser settings, although some website features may not function properly. 4. Sharing of Information We do not sell, rent, or trade your personal information. We may share your information with: Delivery and courier partners Payment processing providers Website hosting and technology service providers Government authorities when required by law All third-party service providers are expected to maintain the confidentiality and security of your information. 5. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your personal information against: Unauthorized access Loss or theft Misuse Alteration Disclosure However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. 6. Data Retention We retain personal information only for as long as necessary to: Fulfill orders Provide customer support Comply with legal obligations Resolve disputes Enforce our policies When information is no longer required, it will be securely deleted or anonymized. 7. Your Rights You may have the right to: Access your personal information Request corrections to inaccurate information Request deletion of your data Withdraw marketing consent Request information about how your data is processed To exercise these rights, please contact us using the details below. 8. Third-Party Links Our website may contain links to third-party websites. DRX is not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of any third-party sites they visit. 9. Children's Privacy DRX does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to remove it. 10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are published constitutes acceptance of the revised Privacy Policy. 11. Contact Us If you have any questions regarding this Privacy Policy or your personal information, please contact us: DRX Website: drx.com.bd?? Email: support@drx.com.bd Phone: +880 9638-475554 By using DRX's website and services, you agree to the terms outlined in this Privacy Policy.